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Information Technology

Common Services

The Information Technology Department provides internal computer services to all city departments to meet the needs and services being provided to Lynnwood citizens and businesses. The department is divided into two divisions: Application Support and Systems Support.

The Information Technology Department’s mission is to provide innovative technology, in collaboration with its customers, to effectively and efficiently fulfill their current and future business needs. To fulfill this mission, the Department is responsible for all aspects of managing and supporting the City’s network and telecommunications infrastructure. The scope of these responsibilities encompasses: enterprise applications such as Munis and EnerGov; computer hardware including servers, switches, storage arrays, workstations, and printers; network security including application and network credentials, remote system access, firewalls, intrusion detection, and antivirus and malware protection. The Department also provides technical assistance and training to City employees on the proper and effective use of the City’s IT systems.