Code Enforcement investigates and responds to complaints regarding building, zoning, land use and nuisance code violations, particularly those related to Lynnwood Municipal Code Title 21 - Zoning and Title 10 - Public Peace, Safety and Morals. We research complaints to determine whether there is a violation and the extent of the violation before deciding what would be the most appropriate action to take. Our goal is to work with all parties to obtain voluntary compliance and to educate property owners about requirements.
Things to Know Before Making a Complaint
- We are only able to respond to complaints within the City limits...
Even though you may have a Lynnwood address, you may not actually live within the City limits. Of the approximately 65,000 properties which have a Lynnwood address, only 35,000 are within the City itself.
To see whether you are located within the City, please use our Address Verification Map. If you are still not sure, please contact the Planning Hotline at (425) 670-5410.
If you are located in Snohomish County and would like to make a complaint, please visit the Snohomish County Code Enforcement website. Snohomish County currently only accepts written complaints.
- We are responsible for...
- Code Enforcement Officers respond to complaints regarding building, zoning, and nuisance concerns. These include, but are not limited to:
- - Construction without a permit;
- - Overgrown yards and/or landscaping which overhangs sidewalks or creates traffic hazards;
- - Disabled vehicles, parking in yards, and large commercial vehicles parked in residential zones;
- - Dangerous buildings or structures;
- - Uses inconsistent with the neighborhood (zoning); and
- - Signage.
- Common complaints include...
- For other complaints, please contact...
How to Make a Complaint
If you see accumulations of garbage, homes in severe disrepair, junk cars, or other situations which do not seem right, you have three options for contacting us:
- Call the Code Enforcement Hotline at (425) 670-5420. Messages are retrieved multiple times a day during business hours.
- You may fill out a Code Enforcement Complaint Form (.pdf) and either mail it or bring it to the Permit Center.
- File a complaint online using the City's Cartegraph Service Request system. You will be required to create a log-in before using the system to register a complaint; the advantage of this is that the complaint status is kept updated.
Frequently Asked Questions
- Can I make an anonymous complaint?
- I got a Notice and Order, what do I need to do?
A Notice and Order is usually sent after the City has attempted and failed to reach voluntary correction of a violation. If you have received a Notice and Order and are unsure of what to do, please contact the Code Enforcement Officer listed on the Notice. Communication with the Code Enforcement Officer is key to avoiding further enforcement action.
- What is the Code Enforcement process?
After a complaint is made, a Code Enforcement Officer will attempt to visit the site within two business days to confirm that a violation exists. Contact is made with the property owner to discuss the violation and what actions need to be taken to remedy the situation. In most cases, the property owner was simply unaware of the regulations. We give the property owner a reasonable time frame to complete the required corrections, with the goal of voluntary compliance.
While our average turnaround time is under two weeks, complicated situations can take up to a year or more to correct. Please be patient with the process.
- Do I have the right to appeal?
- I need help removing my junk vehicle, applicance, or overgrown vegetation. Will the City remove them for me?
- Why have I been asked to remove my banner sign?
Banners may be displayed only after a banner sign permit has been issued. Commercial properties are generally allowed to display a temporary banner sign, but there are limits regarding size, placement, duration, etc. Contact the Lynnwood Permit Center at (425) 670-5400 to determine whether City rules will allow a sign banner upon your property. A summary of Lynnwood's banner regulations is available here Banner Signs - Summary of Regulations.