Published on January 12, 2022
Dear City of Lynnwood Utility Customers,
Throughout 2021, the City of Lynnwood installed new 'smart' water meters. These new water meters provide better leak detection, automate meter reading, and improve our service to you. During the installation, we took the extra time to ensure the new meters were functioning properly and providing accurate information for our billing process. Unfortunately, this caused a one-time bill delay for many customers. In an effort to get all customer billing cycles back on schedule, customers received more than one bill in December. Please note that customers are still receiving the regular 6 bills for the 2021 billing calendar year.
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We understand this is an inconvenience and may cause a financial strain to households. We apologize and we are working hard to get all customers back on schedule for 2022.