Utility Billing

Water / Sewer Utility Bill Payments

Online

Pay your Utility Bill online through Lynnwood Utility Access.

*Please note that this link is the only link to an online payment portal in which payments will be processed timely. Bill pay services by banks, credit unions, or other third party payment services can take up to two weeks to be posted to your account*

Instructions for new Lynnwood Utility Access payment website.(PDF, 618KB)

How to update autopay in Utility Access.(PDF, 345KB)

By Phone

You can pay by phone with an e-check or credit/debit card by calling 425-670-5170 and selecting Option 1.

Our automated payment system is available 24/7; please have your account and customer number ready.

There are no fees for water/sewer bill payments over the phone.

In Person

You can make in-person payments at City Hall by cash, check, or card during the hours of 8:30 AM -4:00 PM Monday through Friday

You can pay after hours by dropping off your check or money order in our drop box located in the City Hall parking lot. We do not accept cash in the drop box.

By Mail

Make your check or money order out to CITY OF LYNNWOOD. Please write your account on the memo line of the check or money order and provide a contact phone number. Keep in mind that it can take 3-5 business days for the US Postal Service to deliver mail to us.

If your water has been turned off for nonpayment, we cannot turn on your services until a full balance payment has been posted to your account. In this case please pay in person or over the phone during business hours.

Our mailing address is:

City of Lynnwood

19100 44th Ave W

Lynnwood WA 98036

Water and Sewer Billing Schedules

Below is the current Utility Billing schedule.

If you have any questions, feel free to contact Utility Billing at 425-670-5170.

2025 Utility Billing Schedule(PDF, 66KB)

Start Water Service

Did you recently purchase a new home or move to a new location in Lynnwood? Do you have a new property to manage? Congratulations! Let’s get started on your new services.

Please call our Utilities office at 425-670-5170 or send us an email at UB@LynnwoodWA.gov.

Current Water & Sewer Rates

In 2022, the Lynnwood City Council adopted ORDINANCE 3426(PDF, 552KB) which set the water, sewer and service water rates for 2023-2028. The new rates will ensure the utility’s fiscal health, meet operational and capital infrastructure needs, and establish an equitable rate structure. Our water and sewer rates continue to remain among the lowest in the region.

Single-Family Residential Rates are shown in the below table. For the full Municipal Code and all Utility Rate Tables, please visit https://lynnwood.municipal.codes/LMC/13.20.010.

2024 - UB Rate Table - Updated.png

Understanding Your Bill

Your City of Lynnwood Utility bill contains much more than just the current amount due. It also includes details about your water use, meter readings and other useful information designed to help you conserve energy and save money. Below is an overview of your bill.

Billing Frequency

All residential and commercial customers are billed every other month.

Bill Features

The front of your bill covers:

Average cost per day (Daily Per Diem) for your Utility Services
Summary of total charges for each Utility Service
Number of days in the billing cycle and bill issue date
Detailed list of charges and fees
Number of days in the billing cycle

The back of your bill covers:

Instructions regarding Rental Property Billing and Selling Properties
Service Disconnection process
Important phone numbers and emails
Payment options

Water Shutoff?

WAS YOUR WATER TURNED OFF DUE TO NONPAYMENT?

We are unable to reinstate your water services until your full balance payment posts to your account.

We highly recommend you pay your full balance in person at City Hall or over the phone using our Pay By Phone option at 425-670-5170, option 1 (available everyday 24/7), doing so will ensure your payment posts immediately on your account.

If payment are made online or via mail a delay of several days may occur.

If there is a heat-related alert for the City of Lynnwood area, please see the Extreme Heat Utility Shutoff Moratorium section of this page for more information to have your water services reinstated.

Extreme Heat Utility Shutoff Moratorium

Washington State Extreme Heat Utility Shutoff Moratorium

The City of Lynnwood has implemented a new procedure in compliance with The Washington State Extreme Heat Utility Shutoff Moratorium. This moratorium prevents utility shutoff for nonpayment on any day which a heat-related alert, such as an excessive heat warning, heat advisory, or excessive heat watch is issued. Heat-related alerts are issued by the National Weather Service (NWS). Alerts will be posted to their website; weather.gov. You can also receive these alerts on your mobile phone by downloading the FEMA app and setting up notifications within the app.

WHAT THIS MEANS TO YOU

When the National Weather Service (NWS) issues a heat-related alert water cannot be shut off for residential customers due to nonpayment. Residential customers who are currently shut off for nonpayment may request reinstatement of water services by contacting the City at:

425-670-5170 Monday – Friday 8 AM - 5 PM

425-329-6205 After 5 PM on weekdays and weekends and Holidays

The City of Lynnwood will make every effort to reconnect water service promptly, once requested. Water services will resume being shutoff once the heat-related alert is rescinded or ends unless the amount due on the account is paid in full prior to the expiration of the heat-related alert.

If your water has been scheduled to be shutoff due to nonpayment and you have already received notice of the pending shutoff:

The scheduled shutoff will be delayed until the heat-related alert is rescinded or has expired.

If you have any questions, please contact us by email at ub@lynnwoodwa.gov, or by phone at 425-670-5170